Our general method of shipment is prepaid Australian Post satchels to all states or territories downunder.
We process your order on the same or next business day. Expect delivery in under 4 business days if your selection is in stock. Back-orders will require 14 days from time of order. If your purchase requires urgent delivery (less than 14 days), please call our office to place your order.
Please remember that Australia post does not pick up or deliver on weekends.
In general, the Australia Post shipping costs are:
- All parcels up to 500 grams to any state or territory downunder is shipped in prepaid un-padded sachel for $7.20
- All parcels over 500 grams and up to 3 kgs to any state or territory downunder is shipped in prepaid unpadded bag for $11.40
- Express Post is optional by clicking the Shipping drop down for each product, at a cost of $5 extra on top of the standard parcel cost.
Our shopping cart has been setup to make the postage cost as close to the actual price from Australia post as possible. This is our actual cost to ship them to you, as we don’t add anything to the actual shipping cost like some of our imitators do. The weights are on each item in the store so you can check with your local post office for the price if you like.
Please note: While we have made every effort to ensure postage cost will be accurate, there may be some rare cases where the shipping goes over the $11.40 mark. In most cases, a discount will be applied automatically to compensate for this. If you have any questions or concerns, please call us and we will make sure you pay the right amount.
All other shipping questions can be made to our office, just ring: 02 4385 7787.
For international orders, please contact us before placing your order online.
Our FAX Number, for your reference is 02 4385 7789